A virtual landline is a modern solution to business communication. Unlike legacy landlines, virtual landline numbers are cloud-based and work over the internet.

Having a virtual landline allows you to have one number that can be advertised on your website, social media and in physical spaces like billboards. This ensures your branding is consistent across all channels and avoids confusion when potential clients call.

Cost-effectiveness

With virtual landline, businesses don’t have to pay for expensive hardware or pay prohibitive monthly charges. Instead, they can enjoy lower costs and a wide variety of features that traditional landlines don’t offer.

Unlike physical desk phones, virtual landlines are cloud-based and don’t rely on any particular physical infrastructure. This allows users to work from anywhere at any time and answer calls from any device.

A virtual landline is a good option for businesses that need to provide their employees with access to a business phone number no matter where they are located in the world. It also helps them project a more professional image, which can be helpful when contacting potential customers and clients.

Virtual landlines are more cost-effective than physical desk phones, and they offer a wide range of features that can help businesses stay organised and competitive. However, before choosing a provider, be sure to consider what type of services you need and what features you want.

Convenience

A virtual landline number allows you to keep your contact details the same across various platforms. It reduces confusion for both your customers and clients when they call your business.

For example, if your sales team is spread out around the country or world, you can set a virtual landline number to load balance calls amongst all members of the sales team, so that each person receives a call from the same client, regardless of which office they are in at the time.

You can also configure a virtual landline to automatically divert callers to the desired representative when they place an incoming call. You can even set a queue or ring group that will ring all phones connected to the designated representatives simultaneously, sequentially or in a sequence depending on your preference.

Simplicity

Virtual landlines provide a simple solution for sole traders and freelancers to have a business number that is easily recognised by prospective customers. It helps make a more professional impression, as it makes your business seem more established and trustworthy.

It can also be used by serviced office providers to keep in touch with homeworkers and freelancers who may not be able to work from their own premises. The service is incredibly easy to use and provides all of the features that you would expect from a traditional landline.

A virtual landline has no set-up cost, a low per month subscription and it can be updated by way of an online portal. This is a great way to keep costs down and reduce unnecessary overheads within your business.

Another benefit of a virtual landline is that it offers many extra features, such as an auto-attendant. This can save you time and money by reducing the number of customer calls you need to answer. It also gives you the tools to manage your business better and keep your customers happy.

Flexibility

With a virtual landline, you can work remotely from any device. This includes desktops, laptops, tablets, and smartphones.

This is great for people who work from different locations throughout the week, or travel frequently. A virtual landline also gives you flexibility when it comes to setting up conference calls.

Businesses can use a virtual landline to promote their business and allow callers to contact them without paying for long-distance costs. They can also track client calls over a specific period, giving detailed stats that can help them determine the ROI of their marketing campaigns.

Businesses can also divert their virtual landline number to a mobile phone and still maintain their credibility, especially if they are a small business. They can also use this number for marketing projects that require a temporary telephone line.